What notifications will my invitees and me receive after a booking is made?

Koalendar automatically sends email & calendar notifications to both you and your invitee after a booking is made. You can fully customize these notifications to match your workflow, tone, and brand.

Notifications

Immediately after scheduling

Booking confirmation email or Calendar invitation

All emails and calendar invites include links to cancel or reschedule the booking by default. But it's possible to disable it:
The confirmation email includes a calendar (ics) attachment file and links to add the event to their Google/Microsoft/ics calendar.
If you've connected a calendar, it will add events to your calendar automatically.

If your booking page requires manual approval ("Require confirmation from the organizer" is enabled), invitees will first receive a "pending approval" message. The confirmation email and calendar invite will only be sent after you approve the booking.

Before the event

You can set emails & text reminder emails to be sent before the event. This will help reduce no-show significantly.

After the event

You can also send automatic follow-up emails to invitees after the meeting:

Thank-you notes
Feedback or review requests
Next-step instructions

All notifications sent to your invitees can be fully customized with your own message, variables, and links.

Frequently Asked Questions

Can I edit the email content sent to invitees?

Yes. You can fully customize confirmation emails, calendar invites, reminders, and follow-ups.

Can I turn off reminders or notifications?

Yes. You can toggle each notification on or off in your booking page settings.

Can I send SMS reminders too?

Yes—SMS notifications are available.

What if I require approval before confirming a booking?

Your invitee will receive a "pending approval" message right after booking. The confirmation email and calendar invite (with links) will only be sent after you approve it.